On your dashboard, press “introduce new customer”. Fill in the details with the details the company will use to log in. the email address used must be the same as the email they sign up to.
They must sign up as a “trader contributor” (the second tab and second column). This will ensure both dashboards are linked.
Phoebe was brilliant, very helpful. Everything was sorted without fuss. Many thanks.
I would just like to say a big thank you to Michael who has guided me through this customs process. With out his help and patience, think it could have been a different story. I just felt that service like this needs to be recognised. So thank you so much.
Really helpful and knowledgeable agent I spoke to Anna. I am new to all customs paperwork and how daunting it is. She explained everything so well.
Anna’s customer service was outstanding. She was friendly, attentive, and quick to resolve my issue. Her professionalism and clear communication made the entire experience smooth and stress-free. Truly excellent support.
