Authorised Economic Operator (AEO)

Authorised Economic Operator (AEO) 

Authorised Economic Operator status is an internationally recognised mark of quality that gives firms ‘trusted trader’ status. The certification demonstrates our role within the international supply chain is secure and that our customs controls and procedures are efficient and compliant.

  • Proven good history of compliance with government authorities
  • Proven excellent record keeping
  • Proven financial security

ISO 9001:2015

ISO 9001:2015 

CustomsLink is LRQA ISO 9001:2015 certified. This standard demonstrates our ability to consistently provide products and services that meet customer requirements. It also recognises the excellent management and operation of our customers’ customs clearance documents through the use of our bespoke IT systems.

Document

Customs Comprehensive Guarantee

Customs Comprehensive Guarantee 

CustomsLink has a customs comprehensive guarantee (or transit guarantee) which enables us to cover customs duty, excise duty and import VAT.

Authorised Consignor Status

Authorised Consignor Status 

As an authorised consignor, CustomsLink can

  • Declare goods without presenting them at the customs office
  • Create transit documentation (TAD) and (where applicable) the list of items, at the consignor's premises
  • Remove goods under customs control directly from their authorised location

BIFA and FIATA Membership

BIFA and FIATA Membership 

The British International Freight Association (BIFA) is the prime trade association for UK registered companies engaged in the international movement of freight by all modes of transport, air, road, rail and sea, and/or customs brokerage.

BIFA and FIATA provides the industry with high-level input and consultation to Government at Whitehall, as well as in numerous industry-associated groups at local, regional and international levels.

North & Western Lancashire Chamber of Commerce Membership

North & Western Lancashire Chamber of Commerce Membership 

As members of the North & Western Lancashire Chamber of Commerce, CustomsLink issue ATA Carnet, EUR1 and COO documentation to customers.

The North & Western Lancashire Chamber of Commerce is an independent membership organisation. They support, grow and represent over 1,600 businesses in Lancashire and drive the economic wellbeing of the county.

Latest Reviews

Reviewer avatar icon

Joe S

5 Star Review

Customs documents are very challenging for someone like me who is not in the import/export business. However, Mel has been so unbelievably helpful over the years. No matter how tricky or last-minute my situation is, Mel always delivers a solution. The service I have received has been second to none. I would highly recommend.

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Frank C

5 Star Review

Phoebe was brilliant, very helpful. Everything was sorted without fuss. Many thanks.

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Kevin P

5 Star Review

I would just like to say a big thank you to Michael who has guided me through this customs process. With out his help and patience, think it could have been a different story. I just felt that service like this needs to be recognised. So thank you so much.

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Fleur

5 Star Review

Really helpful and knowledgeable agent I spoke to Anna. I am new to all customs paperwork and how daunting it is. She explained everything so well.

Our Products

Managed Customs Clearance

Managed Customs Clearance

Fully-managed, import/export customs service. Send us your commercial documents and we will take ​care of the rest​.

Managed Customs Clearance
Self Service Customs Clearance

Self Service Customs Clearance

Easily submit your own import/export customs entries step-by-step with our online CustomsLink platform. 7 day support provided.

Self Service Customs Clearance
Haulier Border Toolkit

Haulier Border Toolkit

Every pre-border formality a haulier/carrier needs including GMR, PBN, ELO and ENS (S&S GB and EU ICS2).

Haulier Border Toolkit