Our Story

It began in the early Spring of 2019, during the Brexit and EU transitionary period. As the new and ever-changing customs requirements started to take effect, we recognised that there was an enormous lack of clarity around making customs declarations.

There was something missing: a RoRo customs specialist who can organise import, export, safety & security and goods movement declarations for hauliers, importers, exporters and more.

Shortly after, CustomsLink was born.

CustomsLink (part of the Stena Line group of companies) is a smart customs clearance broker based in Preston, Lancashire, providing customs services to businesses throughout the UK, Northern Ireland, Republic of Ireland and EU.

Whether you are a sole trader or large enterprise with high volumes, we work around you by offering -

  • a digital self-service platform (DIY-style), or
  • a managed service from our expert team (classic service), or even
  • a hybrid solution (the best of both worlds)

As further border and customs control changes come into play in 2024, CustomsLink continues to develop innovative solutions for our customers, including leading transport, glass manufacturing, car building and household goods producing companies.

We also offer a Haulier Border Toolkit including ENS, Port Passes (GMR, PBN etc) and MUCRs for everything a haulier needs to get through border port customs.

To discover how we can help your business, get in touch with one of our experts today.

CustomsLink: customs made simple.

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300,000+

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Latest Reviews

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Jackson

5 Star Review

Mel and the team at Customs Link talked me through the whole process of getting my customs documents sorted in less than an hour - start to finish. Having never done it before I was overwhelmed and stressed! They totally made it streamlined and easy. Highly recommend this service!

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Julie

5 Star Review

Phoebe was great! Polite, friendly and professional and took the stress out of the job for me! Highly recommend.

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Ade

5 Star Review

Michael was a fantastic help. He made sure we had all our documents ready for transit. A complete end-to -end Customs Broker with advice all the way. Customs Link will be our go to broker. 5* service. Thanks again!

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Jim

5 Star Review

Thanks for helping this Customs novice. My customs agent (Phoebe) made the process very straighforward and was very efficient.

Latest News

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Interviewing the CustomsLink team - Q&A with Sajna

How would you describe your role?“As a Customs Clearance Agent, I help businesses navigate the “ins…

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HMRC Update - S&S GB waiver extended to 31st January 2025

"As you will be aware, the previous Government intended to end the waiver for Safety and Security (…

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What is it like to work at CustomsLink? We asked Customs Clearance Agent, Mel

 What made you want to join us? “I was excited to join CustomsLink after I first met the…

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HMRC Update - Update on the implementation of the Windsor Framework

Dear customer,The Windsor Framework establishes a new set of arrangements for the movement of goods…

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UK Government Update - Easement of import checks on medium-risk fruit and veg extended

The government has today (13 September) extended the easement of import checks on medium-risk fruit…

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How we helped Standing with Giants complete customs paperwork for 1,475 soldier silhouettes

Standing with Giants is a charity dedicated to creating accessible installations that commemorate…