Our Story

It began in the early Spring of 2019, during the Brexit and EU transitionary period. As the new and ever-changing customs requirements started to take effect, we recognised that there was an enormous lack of clarity around making customs declarations.

There was something missing: a RoRo customs specialist who can organise import, export, safety & security and goods movement declarations for hauliers, importers, exporters and more.

Shortly after, CustomsLink was born.

CustomsLink (part of the Stena Line group of companies) is a smart customs clearance broker based in Preston, Lancashire, providing customs services to businesses throughout the UK, Northern Ireland, Republic of Ireland and EU.

Whether you are a sole trader or large enterprise with high volumes, we work around you by offering -

  • a digital self-service platform (DIY-style), or

  • a managed service from our expert team (classic service), or even

  • a hybrid solution (the best of both worlds)

As further border and customs control changes come into play in 2024, CustomsLink continues to develop innovative solutions for our customers, including leading transport, glass manufacturing, car building and household goods producing companies.

We also offer a Haulier Border Toolkit including ENS, Port Passes (GMR, PBN etc) and MUCRs for everything a haulier needs to get through border port customs.

To discover how we can help your business, get in touch with one of our experts today.

CustomsLink: customs made simple.

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Latest Reviews

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Kamlesh

5 Star Review

Mel has been a treasure. She is very knowledgeable and helpful which is a great combination when you are having a tricky moment exporting goods. Keep up the good work!

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James

5 Star Review

Most problems and challenges we can overcome. 72 hours of issues. We contacted Customs-Link Michael and within 30 minutes, Our custom clearance documents we're completed. Allowing me to enjoy my weekend, can't do better than that really! Great service.

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Alex

5 Star Review

Mel & Dan were excellent. Sorted all paperwork out even though slightly complex due to the load. Got through customs with no trouble. Many Thanks & would highly recommend!

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Verified Customer

5 Star Review

CustomsLink worked with us on an import from Germany. It was complex, and there were one or two aspects that neither they nor we were completely clear about, but what we appreciated was their responsiveness, and commitment to helping us see it through. Our thanks to the whole team, and especially Ian.

Latest News

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Everything you need to know about new import controls coming on the 30th of April 2024

The end of April will bring multiple new customs regulations. From the 30th of April 2024,…

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Lancashire-based Customs Broker CustomsLink Awarded AEO Status in March 2024

We are pleased to announce that we have been awarded AEO status.Authorised Economic Operator (AEO)…

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UK Government Update - Common user charge: rates and eligibility

The common user charge will be introduced on 30 April 2024 for commercial movements of animal…

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Understanding Guarantee Options for ATA Carnets

 How can you secure your ATA Carnet against potential customs claims? Our Customs…

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What is an ATA Carnet?

Recognised as the "passport for goods," ATA Carnets streamline the temporary import and export of…

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Origin, Origin and Preferential Origin. What’s the difference?

This week on the blog, our Customs Specialist Dan Balshaw walks us through customs origins. …