Our customer service team will be available in some capacity most days over the Christmas and New Year period, ready to help with all your customs clearance requirements.
Below you can find our schedule. All times in GMT -
- Sat 21 Dec : 8am - 4pm
- Sun 22 Dec : 8am - 4pm
- Mon 23 Dec : 8am - 9pm
- Tue 24 Dec : 8am - 5pm
- Wed 25 Dec : CLOSED
- Thu 26 Dec : 8am - 4pm (bank holiday)
- Fri 27 Dec : 8am - 9pm
- Sat 28 Dec : 8am - 4pm
- Sun 29 Dec : 8am - 4pm
- Mon 30 Dec : 8am - 9pm
- Tue 31 Dec : 8am - 6pm
- Wed 01 Jan : 8am - 4pm (bank holiday)
- Thu 02 Jan : 8am - 9pm
If you have any queries outside of these hours, contact us on our website and these will be dealt with when the office re-opens.
Please note: INTERNATIONAL DOCUMENT MANAGER SERVICES
The final date for ATA Carnet applications is 18th December 2024. EUR1 and Certificates of Origin (COO) are available, but please allow 2 working days for processing. Note that no documents will be processed on weekends or bank holidays, and International Document Manager services will resume on 2nd January 2025. Please ensure any urgent applications are submitted early to avoid delays.
