The nickname field is used for your reference so you can easily locate your declaration in your Account Dashboard.

This field is mandatory and therefore must be completed before you can proceed. Once the nickname has been entered it cannot be amended. 

The nickname is different from the Unique Reference Number as this is only used internally and is never passed on to HMRC. 

You can use your own internal reference here, or create a memorable naming structure just for your CustomsLink entries. 

Latest News

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HMRC Update : Import Control System 2 (ICS2) – act now to be ready by 31 December 2025

Import Control System 2 (ICS2) is the new IT system for submitting entry summary (ENS) declarations…

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Douane (French Customs) update - ICS2 Road, Rail Vectors and Unaccompanied Trailers Important Reminder: End of Transition on 31 December 2025

The ICS2 transition period for road and rail vectors and for unaccompanied trailers ends on 31…

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HMRC Update - CDS System Maintenance, Sat 13 - Sun 14 December 2025

Due to maintenance the Customs Declaration Service (CDS) will be unavailable to all users from…

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CustomsLink Christmas and New Year Opening Times 2025

Our customer service team will be available in some capacity most days over the Christmas and New…

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Demystifying ICS2 & ELO webinar - Thursday 20th November, 10.00 – 11.00

North and Western Lancashire Chamber of Commerce presents... Demystifying ICS2 & ELO - what…

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APHA Update - Lumpy Skin Disease: import of milk and dairy products from Spain

Great Britain (England, Scotland and Wales) has suspended the import of the following bovine…