Once you are registered, a member of our team will go through an onboarding process with you, including some tips on how to use the system. However, the CustomsLink platform is designed to be very simple and follows a step-by-step process. Every screen in the platform has a link to a ‘how-to’ video, meaning that those with even basic computer skills can complete an entry if they have the data to hand.
Yes, we can handle Northern Ireland movements in line with all other countries.
The logistics envelope, which is currently optional for the pairing and transmission of export EU references (and import EU), will become compulsory with ELO - Enveloppe Logistique Obligatoire.
The ELO has been in use from 28th April 2025 and will become compulsory from 20th April 2026.
We support funeral directors across Great Britain and the Republic of Ireland with their customs clearance requirements when repatriating the deceased.
At CustomsLink, we provide a service you can count on, so the families counting on you can have a stress-free service for their loved ones.
Pre-lodgement works by ensuring that the export and import paperwork are BOTH completed before the vehicle checks in at the port of departure (unless it is a transit movement).
This is very different from the temporary storage model where containers can be shipped and even landed before they are customs cleared. The reason RoRo ports have opted for pre-lodgement is because of the volumes of traffic they ship, the lack of space in ferry terminals, and the need to turn vessels around quickly.
CustomsLink can assist you with meeting pre-lodgement requirements.
